museum landscape

Accessibility

The centre of the Museum site is flat with parts set on sloping ground, which is steep in places. Access around the site is on rural surfaces; mainly rolled or loose chippings, which are in keeping with the nature of the site and buildings. Some paths are cobbled and their surfaces may cause difficulty for visitors who use a wheelchair or have impaired mobility.

Download or view a Museum map here – the red line marks our accessible route.

Wheelchair users

We suggest that, if possible, visitors use wheelchairs with wide tyres as this makes access around the Museum easier and smoother. The use of a powered wheelchair or four-wheeled mobility scooter will enable access to the majority of the open areas of the site.

Mobility scooter hire is available from Shopmobility Chichester who can arrange for a scooter to be delivered to your home (if you are local) or to the Museum itself. For details please see the Shopmobility website. If you plan to have a scooter delivered, please make our team aware by emailing us at [email protected] with the delivery date. Scooters must be collected from the Museum by 5.30pm on the same day. 

Hearing loops

The Museum has hearing loops (sometimes called audio induction loops) in the shop and café.

Parking

There is limited waiting space immediately outside our visitor centre, at which people with accessibility needs may depart or enter vehicles. Vehicles must then be moved to the car park, which is currently in our overflow car park until further notice.

  • Disabled parking bay have been marked out in our overflow car park field, in the area closest to the entrance.

Level access

Due to COVID-19, admissions is via our overflow car park and the Museum Shop is closed until Autumn – we apologise for any inconvenience.

The café, shop and ticket office, and visitor centre are modern buildings with level access. A disabled access toilet is situated in the café building.

Beyond the visitor centre there are unmade paths around the Museum site, which are steep in places. From the Market Square, there is level access through our crafts and industries area, and beyond to many of the buildings and houses in our collection. Please refer to the Museum map for the red accessible route – you will be given a copy of the map upon arrival at the ticket office.

Exhibit buildings

The following exhibit buildings (map references in brackets) have a single step and/or raised threshold entry to the ground floor:

The following buildings contain internal staircases (often steep) to the upper floors:

Each of these houses contains an album of photographs showing the upper storey of the building.

Toilet facilities

  • A wheelchair accessible toilet is situated by the café (A3)
  • The toilet block behind Longport Farmhouse (D3) has a separate wheelchair accessible toilet.
  • The toilet block behind the Market Square (M2) has a separate wheelchair accessible toilet.
  • The toilet block near Bayleaf Farmstead (S6) has level access but no separate wheelchair accessible toilet.

Tours

Due to COVID-19 our daily Gridshell tours will not be taking place until further notice.

For visitors who wish to join the daily 1.30pm Gridshell tour (or simply to see the Gridshell building) we can, by prior arrangement, provide direct access by car. Please contact the Museum on 01243 811363 or email [email protected] in advance of your visit.

If you would like to arrange a group tour for visitors with accessibility needs please call 01243 811459 or email us.

Feedback

We are constantly looking for ways to improve access to our buildings and exhibits. If you have any questions, comments or suggestions, please contact us on 01243 811363 or email [email protected]