Universal Credit

Universal Credit Discounted Tickets at the Weald & Downland Living Museum

We want everyone to experience the rich history and beautiful landscapes of the Weald & Downland Living Museum. To make our museum more accessible, we offer reduced-price tickets for those receiving certain benefits.

Tickets from just £5 per adult and £1 per child

We understand that the cost of a day out can be a barrier for some families, so we have introduced special discounted tickets for individuals and families who receive:

• Universal Credit
• Working Tax Credit
• Child Tax Credit
• Employment and Support Allowance
• Income Support
• Jobseeker’s Allowance
• Pension Credit

How to Book

• Tickets must be booked online in advance – reduced-price tickets are not available at the entrance.
• Each booking covers a maximum up to six people per household.
• Children under 5 go free and do not require a ticket but must be accompanied by an adult with a booked ticket.

What to Bring

On the day of your visit, you’ll need to bring:

• Proof of eligibility (e.g., logging into your Universal Credit portal or a proof of benefit letter). Find out how to get a proof of benefit letter.
• Photographic ID or identifiable proof of the visitor matching the details of the proof of benefit letter will be required on arrival.

Unfortunately, if you are unable to provide proof of eligibility, we won’t be able to accept reduced-price tickets. The proof of benefits letter must be dated within 12 months of the day of your visit.

Additional Information

• Only one booking with a maximum of 6 people can be made per household.
• If reduced-price tickets are unavailable for your preferred date, please view the calendar for the next available day.
• Only full-price tickets are available at the entrance, so please do not visit without a pre-booked ticket.

Please note that these tickets will not be available for any events such as ticketed events.

This ticket is not eligible for the become a member discount.

Make the Most of Your Visit

We know that a day out can add up, so:

• You are welcome to bring your own food and drink.
• Our shop offers souvenirs starting from just £1.
• Our museum is designed to be immersive and interactive – you won’t find staged ‘shows,’ but you will discover fascinating demonstrations and storytelling experiences.

To book you ticket, please book using the link below. We look forward to welcoming you!

Book online and save!