museum landscape

Accessibility

The centre of the Museum site is flat with parts set on sloping ground, which is steep in places. Access around the site is on rural surfaces; mainly rolled or loose chippings, which are in keeping with the nature of the site and buildings. Some paths are cobbled and their surfaces may cause difficulty for visitors who use a wheelchair or have impaired mobility.

Download or view a Museum map here – the red line marks our accessible route.

Wheelchair users

We suggest that, if possible, visitors use wheelchairs with wide tyres as this makes access around the Museum easier and smoother. The use of a powered wheelchair or four-wheeled mobility scooter will enable access to the majority of the open areas of the site.

The Museum has four manual wheelchairs which are available for our visitors to borrow on a first come first served basis. To reserve a wheelchair, please contact us with your name, the date of your visit and an approximate arrival time. Wheelchairs are available to collect from the café lobby.

Mobility scooter hire is available from Shopmobility Chichester who can arrange for a scooter to be delivered to your home (if you are local) or to the Museum itself. For details please see the Shopmobility website. If you plan to have a scooter delivered, please make our team aware by emailing us or calling 01243 811020 with the delivery date. Scooters must be collected from the Museum by 5.30pm on the same day.

Hearing loops

The Museum has hearing loops (sometimes called audio induction loops) in the shop and café.

Parking

There is limited waiting space immediately outside our visitor centre, at which people with accessibility needs may depart or enter vehicles (vehicles must then be moved to the car park).

  • To park on a hardstanding, please turn immediately right upon entering the Museum site – there are several spaces on the right-hand side of the road.
  • Disabled parking offering the closest access to the Museum is available in the main car park – please follow the signs. Please be aware that the surface is currently gravel (soon to be changed), which may be unsuitable for wheelchair or mobility scooters.
  • On event days disabled parking is offered in our overflow car park field, in the area closest to the event entrance.

Level access

The café, shop and ticket office, and visitor centre are modern buildings with level access. A disabled access toilet is situated in the café building – to the right-hand side of the entrance courtyard.

Beyond the visitor centre there are unmade paths around the Museum site, which are steep in places. From the Market Square, there is level access through our crafts and industries area, and beyond to many of the buildings and houses in our collection. Please refer to the Museum map for the red accessible route – you will be given a copy of the map upon arrival at the ticket office.

Exhibit buildings

The following exhibit buildings (map references in brackets) have a single step and/or raised threshold entry to the ground floor:

The following buildings contain internal staircases (often steep) to the upper floors:

Each of these houses contains an album of photographs showing the upper storey of the building.

Toilet facilities

  • A wheelchair accessible toilet is situated by the café (A3) – to the right-hand side of the entrance.
  • The toilet block behind Longport Farmhouse (D3) has a separate wheelchair accessible toilet.
  • The toilet block behind the Market Square (M2) has a separate wheelchair accessible toilet.
  • The toilet block near Bayleaf Farmstead (S6) has level access but no separate wheelchair accessible toilet.

Tours

For visitors who wish to join the daily 1.30pm Gridshell tour (or simply to see the Gridshell building) we can, by prior arrangement, provide direct access by car. Please contact the Museum on 01243 811363 or email [email protected] in advance of your visit.

If you would like to arrange a group tour for visitors with accessibility needs please call 01243 811459 or email us.

Feedback

We are constantly looking for ways to improve access to our buildings and exhibits. If you have any questions, comments or suggestions, please contact us on 01243 811363 or email [email protected].