The centre of the Museum site is flat with parts set on sloping ground, which is steep in places. Access around the site is on rural surfaces; mainly rolled or loose chippings, which are in keeping with the nature of the site and buildings. Some paths are cobbled and their surfaces may cause difficulty for visitors who use a wheelchair or have impaired mobility.
We suggest that, if possible, visitors using wheelchairs should use those with wide tyres as this makes access easier and smoother. The use of a powered wheelchair or four-wheeled mobility scooter allows access to the majority of the open areas of the site.
Download a Museum map here – the red line marks our accessible route.
The Museum has hearing loops (sometimes called audio induction loops) in the shop and cafe.
There is limited waiting space immediately outside our visitor centre, at which people with accessibility needs may depart or enter vehicles (vehicles must then be moved to the car park).
- To park on a hardstanding, please turn immediately right upon entering the Museum site – there are several spaces on the right-hand side of the road.
- Disabled parking offering the closest access to the Museum is available in the main car park – please follow the signs. Please be aware that the surface is currently gravel (soon to be changed), which may be unsuitable for wheelchair or mobility scooters.
- On event days disabled parking is offered in our overflow car park field, in the area closest to the event entrance.
The cafe, shop and ticket office, and visitor centre are modern buildings with level access. A disabled access toilet is situated in the cafe building – to the right-hand side of the entrance courtyard.
Beyond the visitor centre there are unmade paths around the Museum site, which are steep in places. From the Market Square, there is level access through our crafts and industries area, and beyond to many of the buildings and houses in our collection. Please refer to the Museum map for the red accessible route – you will be given a copy of the map upon arrival at the ticket office.
The following exhibit buildings have a single step and/or raised threshold entry to the ground floor:
The following buildings contain internal staircases (often steep) to the upper floors:
- Whittaker’s Cottages
- Poplar Cottage
- Bayleaf Farmhouse
- Pendean Farmhouse
- Titchfield Market Hall
- Watermill from Lurgashall
- Medieval house from North Cray
- Tindalls cottage from Ticehurst
- Medieval house from Sole Street
Each of these houses contains an album of photographs showing the upper storey of the building.
- A wheelchair accessible toilet is situated by the cafe – to the right-hand side of the entrance.
- The toilet block behind Longport Farmhouse has a separate wheelchair accessible toilet.
- The toilet block behind the Market Square has a separate wheelchair accessible toilet.
- The toilet block near Bayleaf Farmstead has level access but no separate wheelchair accessible toilet.
For visitors who wish to join the daily 1.30pm Gridshell tour (or simply to see the Gridshell building) we can, by prior arrangement, provide direct access by car. Please contact the Museum on 01243 811363 or email [email protected] in advance of your visit.
If you would like to arrange a group tour for visitors with accessibility needs please contact the Museum on please call us on 01243 811459 or email us.
We are constantly looking for ways to improve access to our buildings and exhibits. If you have any questions, comments or suggestions, please contact us on 01243 811363 or email [email protected].